HElP CENTER
Welcome to glowberry.shop . To ensure that your shopping experience on our website is safe and enjoyable, we have formulated the following terms and conditions. Please read them carefully before purchasing, and if you have any questions, please feel free to contact our customer service.
- Order processing
We will confirm and process the order within 24 hours after receiving it. Normally, the order will be shipped within 2 working days. Special circumstances may cause delays, please understand. - Return policy
If you are not satisfied with the swimsuit you purchased, you can apply for a return or exchange within 14 days of receiving the product. The swimsuit must be unwashed, unworn, with tags intact, and accompanied by proof of purchase.
Special note: Due to hygiene reasons, some swimsuits (such as bikinis and some special styles) will not be accepted for return or exchange once the package is opened. - Payment method
We support a variety of payment methods, including credit cards, debit cards and third-party payment platforms. All transaction information is protected by secure encryption to ensure your payment security. - Product Quality
We promise that all products are brand new and authentic. If you find that the product is defective or mis-delivered, please contact customer service within 14 days after receiving the product. We will actively assist in resolving the problem. - Privacy Policy
The personal information you provide on this website will be kept strictly confidential and will only be used for order processing and customer service. It will never be shared with third parties without authorization. - Customer Service
If you have any questions or suggestions, please contact the customer service team: donotaelawery@glowberry.shop or 8653265227. Our customer service team will answer you during working hours.
Thank you for choosing glowberry.shop! We look forward to providing you with quality products and services to make your water activities more exciting!
